Services

 

What We Offer.

 
 

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Retail Consultancy Audits

Retail clients can utilise our audit service, which ensures their retail stores are performing to expectation. These monitored store visits are a valuable tool to assess the business from the inside out, from the guise of the customer - our most valuable asset. Detailed reporting is provided to ensure expectations are met, improvements are suggested where necessary and strategies are offered to accelerate growth and profitability of the retail space, maximising the cost per square meter. We manage the client expectation, with the overall customer experience and where necessary bridge the gap. Staff performance is monitored and assessed to ensure brand image, profile and experience are met and exceeded.

 
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Retail Consults

These consults are strategic and look at the micro and macro facets of a business and analyse where profitability can be enhanced, costs lowered and expectations for success measured. This can cover stock purchase and effective control, staff rostering and effective training, brand profile, retail experience, visual merchandising and effectively creating a point of difference for you in the marketplace.

 
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Staff Training & Recruitment

Staff are the front line of your business and their ability to understand and exhibit your brand is crucial to your success. Specialised training can provide the knowledge, sales & marketing prowess, customer relations & overall brand building you would require & expect from the face of your business.

 
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Business Modules

This step by step online retail training program will take you from business idea to conception. Easy to follow, it will guide you through all the steps to setting up your retail venture, covering all facets of business building. Compliance, sales, marketing, retail, wholesale, distribution, social media, customer service, visual merchandising, buying, stock maintenance & profitability, staff  and everything in between to ensure your retail success. Can be tailored to your business concept.

 
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Keynote Speaking

How To Thrive! Inspirational keynote speaking for businesses, small & large, on how to motivate and inspire your staff to greatness & bring out the best performance in your team.